Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to
disclose personal information when required by law wherein we have a good-faith
belief that such action is necessary to comply with a current judicial
proceeding, a court order or legal process served on our Web site.
Business Transitions
In the event STS TELECOM goes through a business transition, such as
a merger, being acquired by another company, or selling a portion of its
assets, users’ personal information will, in most instances, be part of
the assets transferred.
Users who no longer wish to receive our newsletter and promotional communications
may opt-out of receiving these communications by replying to unsubscribe
in the subject line in the email or email us at support@ststelecom.com
Users of our site are always notified when their information is being
collected by any outside parties. We do this so our users can make an informed
choice as to whether or not they should proceed with services that require
an outside party.
Links
This Web site contains links to other sites. Please be aware that we,
STS TELECOM, are not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site and
to read the privacy statements of each and every Web site that collects
personally identifiable information. This privacy statement applies solely
to information collected by this Web site.
Surveys
From time-to-time our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not to disclose this information.
The requested information typically includes contact information (such
as name and shipping address), and demographic information (such as zip
code). Survey information will be used for purposes of monitoring or improving
the use and satisfaction of this site. Users’ personally identifiable information
is not shared with third parties unless we give prior notice and choice.
Refer-A-Friend
If a user elects to use our referral service for informing a friend
about our services, we ask them for the friend’s name and address and phone
number. STS TELECOM will automatically contact the friend inviting them
to review our services. STS TELECOM stores this information for the sole
purpose of contacting your referrals and tracking the success of our referral
program. The friend may contact STS TELECOM at support@ststelecom.com to
request the removal of this information from our database.
Security
This Web site takes every precaution to protect our users’ information.
When users submit sensitive information via the Web site, their information
is protected both online and off-line.
When our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that information
is encrypted and is protected with the best encryption software in the
industry - SSL. While on a secure page, such as our order form, the lock
icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when
users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information mentioned
above, is restricted in our offices. Only employees who need the information
to perform a specific job (for example, our billing clerk or a customer
service representative) are granted access to personally identifiable information.
Our employees must use password-protected screen-savers when they leave
their desk. When they return, they must re-enter their password to re-gain
access to user information. Furthermore, ALL employees are kept up-to-date
on our security and privacy practices. Every quarter, as well as any time
new policies are added, our employees are notified and/or reminded about
the importance we place on privacy, and what they can do to ensure our
users’ information is protected. Finally, the servers that store personally
identifiable information are in a secure environment, behind a locked cage
in a locked facility.
If users have any questions about the security at our Web site, users
can send an email to support@ststelecom.com
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users
it is necessary for us to supplement the information we receive with information
from 3rd party sources.
Credit Check
For example, to determine if users qualify for our services, we use
their name and social security number to request a credit report. Once
we determine a user’s credit-worthiness, this document is destroyed.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip
code, phone, email or postal address), or if a user no longer desires our
service, we provide a way to correct, update or delete/deactivate users’
personally identifiable information. This can usually be done by emailing
our Customer Support at support@ststelecom.com or contact us by telephone
or postal mail at the contact information listed below.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem appropriate
so our users are always aware of what information we collect, how we use
it, and under what circumstances, if any, we disclose it.
If, however, we are going to use users’ personally identifiable information
in a manner different from that stated at the time of collection we will
notify users via mail and by posting a notice on our Web site for 30 days.
Contact Information
If users have any questions or suggestions regarding our privacy policy,
please contact us at:
Phone: 954-434-7388
Email: support@ststelecom.com
Postal Address: P.O. Box 822270 Pembroke Pines, FL 33082
Thank you for choosing STS TELECOM.com |
