Cooper City, FL., January 10, 2010
Automated Back Office Support System
STS has developed a robust proprietary back office OSS/BSS platform,
named Titan. The Company’s in-house design and development team began creating
the system in 2007 and completed it in 4th quarter 2009. The system now
supports the company’s primary business processes including proposal and
quote generation, new customer set up and provisioning, rating and billing,
personnel and inventory management, equipment maintenance, customer service,
and technical support. STS’s automated platform allows for the delivery
of streamlined turnkey service and enables it to scale the business efficiently
while increasing employee productivity
Key features and benefits of Titan OSS/BSS include its design, security,
and flexibility:
Titan OSS/BSS System Design
Controlled workflow ensures efficient flow of information through the order
life cycle
Modular development allows for growth and scalability
Unified data model – puts control of business rules in the hands of SMEs
Application integration – ties into office productivity tools and external
APIs
Document and task management
Flexible reporting capabilities including Servoy GUI and other external
reporting tools
Titan OSS/BSS Security
Secure Socket Layer (SSL) with 128 bit encryption between client and server
Two tier security – permissions set at user and group levels
Audit trail – all changes to the data are logged in a separate table
All connections are managed through one central repository
Titan OSS/BSS Flexibility
Web based access and connectivity to any DBMS
Run on any OS (Windows, Mac, Linux)
Version Control
Zero Deployment Model – nothing to install as server handles deployment
to the desktop
For information about STS Telecom, visit www.ststelecom.com.
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