Problem:
Company that serves residential market with three branch offices.
Company is expanding by adding one new office. |
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| Have evaluated IP PBX/PBX to streamline communications process
and reduce costs between existing branches to support upcoming expansion |
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| Looking for ways to reduce intra branch telephone costs but don’t have
IT resources to support managing an IP PBX network |
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| Monthly MAC costs to maintain multiple offices averages $2000 per month. |
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| Maintenance costs on older systems & limited features do not support
the mobile needs of today’s Real Estate Agent |
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| Agents need to join incoming call groups to do floor time |
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| Solution: |
| Hosted Service streamlines communications and reduces monthly costs
for the business and offers new advanced features for mobile employees. |
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| Flat Rate pricing plan eliminates branch to branch calling costs |
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| Employees dial four digit extension to reach agents where ever they
may be working |
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| MAC now performed by Telecom Manager/Data Analyst from any Internet
connection |
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| Agents can take calls from the optional Call Center service when working
from home or in the office |