Problem:
Agency with 45 employees needs to be able to expand and contract phone
system to handle new hires required for new projects. Current Key System
required vendor support and hardware to expand |
 |
| Contract workers were different for each project and office space did
not allow for contractors to work in the main office |
|
| Existing phone system did not offer features to support mobile workers |
|
| Contract workers need to track their time by project for bill back
purposes |
|
| Excel based company contact directory needed updates weekly |
|
| Projects required many conference calls weekly with up to 7 attendees |
|
| Solution: |
| Hosted Service provides a virtual phone system that can be expanded
and downsized instantly without the need for third party vendors and offered
features to improve overall productivity |
|
| Contract employees can work from any location using their virtual office
phone number from an Internet connection |
|
| Personal Locator and Call Forwarding insured mobile employees received
calls from the VIP’s |
|
| Office Manager updates company directory instantly. Contractors
access directory from any Internet connection. |
|
| Contract workers use Call Logs and account codes to track bill back
time |
|
| Employees use optional Conferencing services |
