Call Forward – No Answer
Lets the user automatically redirect all calls to another telephone number when the user doesn’t answer. The user can control the duration of the no answer timer based on the phone to which the call is forwarded.  This feature may be activated using a feature code.

Call Forward Physical Phone
This feature allows calls to be forwarded to a specific phone, not the user of the phone. This is especially useful if a remote or temporary employee temporarily takes up residence in the office of someone who has all his or her calls forwarded to voice mail. With this feature, the temporary user can receive calls at a primary user’s phone.

Call Forwarding Unconditional
Lets the user forward all calls to an alternate number, either a business extension or external number. IP or IP-enabled digital phones are set using the soft keys, EVO Portal, EVO Office, or EVO Traveler.

Auto-Attendant (Standardized) (ADD on Feature) ****
This is a standardized greeting that customer will hear when they call in.
“If you want to speak with someone in the Sales Department, Press ‘1.’  If you want to speak with H.R., press ‘2.’  If you want to speak with Customer Service, press ‘3.’ ”

EVO Console (ADD on Feature)
EVO Console offers a new approach in competing with Hosted IP solutions by providing an easy-to-use and a feature rich soft attendant console that runs on a PC at your site. Personalized call answering allows receptionists to answer and handle calls with greater personalization. Using caller ID combined with presence management; receptionist can handle calls based on the called party’s availability. EVO Console offers additional advanced features such as color-coded, drag-and-drop interface allowing receptionists to easily manage and send calls to appropriate individuals with or without answer supervision and a “virtual front desk” which can be utilized for resource and/or time zone management for greater flexibility; receptionists can login to the console function from anywhere.