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The STS Customer Support Center is where your online account experience begins. This is your main point to access information about your account - pay your bill, feature instructions, request “Live” support, and much more. We're here to help.
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Dialing Features
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Call Waiting
Notifies a user on an active call that there is a second incoming call. The user can switch between the two incoming calls using the Hold/Flash feature button on their business phone. Analog Phone Sets: Upon hearing the call waiting tone, the user can press hook flash or hold if available, to place the original party on hold and connect the calling party.

Call Waiting Enable/Disable
Lets the user cancel the call-waiting feature by either invoking a feature code through the phone keypad or by mapping the code to a feature key through the EVO Portal My Phone tab. To re-enable call waiting, the user invokes another feature code.

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