| The STS Customer Support Center is where your online account experience
begins. This is your main point to access information about your account
- pay your bill, feature instructions, request “Live” support, and much
more. We're here to help. |
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| Browse our information resources, e-mail or call to speak to a Customer
Service representative with any comments or questions. |
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Dialing Features |
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Step-by-Step Instructions |
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Pay Your Bill |
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Live Suppport |
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Call Groups
Let companies create groups of users for which specific features work.
Group dependent features include group call pickup, directed call pickup,
intercom, and distinctive ringing.
Hunt Groups
Lets the office administrator enter a series of numbers to which calls
are routed when the previous number tried does not answer. For example,
when the first extension (line) does not ring, the phone set will ring
on the second extension (line).
EVO Merchant (ADD on Feature)
EVO Merchant brings distributed call center capabilities to small and
medium-sized business without requiring the purchase of costly ACD software.
EVO Merchant includes advanced features such as balanced call distribution
for more efficient and professional call handling, call queuing with music
and announcements-on-queue, easy one-button check-in or check-out of the
“employee” agents, and caller information is displayed on the phones LCD
display. |
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