| The STS Customer Support Center is where your online account experience
begins. This is your main point to access information about your account
- pay your bill, feature instructions, request “Live” support, and much
more. We're here to help. |
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| Browse our information resources, e-mail or call to speak to a Customer
Service representative with any comments or questions. |
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Dialing Features |
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Step-by-Step Instructions |
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Pay Your Bill |
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Live Suppport |
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Voicemail
Busy, unanswered and all calls destined for a user can be directed
to a premise-based voice mail system. The message waiting indication from
this system will also be displayed on the business users’ phone.
Message Waiting
For IP and digital phones, a phone lamp notifies the user a message
has been left on voicemail and a message button acts as a speed dial key
to voice mail. Analog phone users receive stutter dial tone when a message
is waiting. The customer must order voicemail in addition to the CommSuite
in order for this feature to be enabled. |
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