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The STS Customer Support Center is where your online account experience begins. This is your main point to access information about your account - pay your bill, feature instructions, request “Live” support, and much more. We're here to help.
Browse our information resources, e-mail or call to speak to a Customer Service representative with any comments or questions.
Dialing Features
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Live Suppport
Call Pick-up - Lets users retrieve a call that has been parked against an extension.  This feature is accessible via the LCD on IP or IP-enabled digital phones or feature codes for analog phones.

Call Pickup – Directed
Lets the user pick up an incoming call ringing at any extension by entering the feature code and the extension. The pickup can be restricted to the user’s call group.

Call Pickup – Group
Lets any business user pickup an incoming call currently ringing at any phone in the user’s call group using a feature code or preprogrammed feature button.

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