Call Transfer – Blind
Lets a user transfer an active call to another extension through a series of keystrokes on their business phone or using hook flash and transfer on analog sets.

Call Transfer – Consultative
Lets a user converse with a 3rd party and then transfer the call to that party through a series of keystrokes on their business phone. From analog sets, the user performs a hook flash, dial, converse, and hang-up to perform transfer.

Call Hold
Lets the user place an active call on hold using their business phone. Analog Phone Sets: Lets the user place a call on hold by pressing hook flash.

Simultaneous Ring
When an incoming call comes into the main number, all devices designated to ring (up to three) simultaneously will ring. When the call is picked up, all other devices will stop ringing.  Allows a user to configure incoming calls to simultaneously route to multiple endpoints, both on-net and off-net. Simultaneous Ring requires the user to be configured with EVO CIERGE.  The end-user has the option of modifying any EVO CIERGE call treatment to have all devices ring simultaneously. Helps the person “on the go” or “in & out.”

DID (Direct Inward Dialing)
DID lets a caller access another user’s extension, directly, without going through an attendant.

DOD (Direct Outward Dialing)
DOD lets the caller place a call, without going through an attendant, to a seven- or ten-digit number, by dialing an external access code (such as “9”) as defined by the specified dialing plan.

Last Number Redial
Lets the user automatically redial the last dialed number by pressing a single button on the business telephone (programmable via Browser Interface to map to a free button), or accessible via Feature Access Code.

Last Call Return
Lets the user return the last incoming call where caller id was available by dialing a feature code. This is also assignable as a line/feature key through the My Phone tab.

Distinctive Ringing
Lets users hear different types of rings depending on internal or external callers. Rings are endpoint specific and distinctive ring is enabled through class of service.

Do Not Disturb
Lets the user specify ‘do not ring this phone’ from a key on the phone set, or from the personal communications portal. From the phone, the WMI treatments will remain in effect. From the WMI calls will be forwarded to voicemail, if purchased; busy, if no voicemail.
Analog Phone Sets: Activated from the user’s communications portal.

EVO Fax
EVO Fax is a program that receives faxes without the use of a fax modem. Your faxes are received as a PDF attachment in an email for easy viewing and printing.  Faxes can be emailed as attachments. A DID number is assigned to facilitate the EVO Fax.

Intercom Calling
Lets authorized callers, such as attendants, place a call to another user where the user's phone beeps and the phone's microphone and speaker are automatically activated allowing the user to speak hands free with the caller. The intercom feature can also be programmed onto a speed dial button for easy access. The intercom feature is available within a specified user environment (tenant or group). Intercom can be enabled for an entire tenant or for a call group using class of service.

Malicious Call Trace
Lets the user mark a call as ‘malicious’ by entering *57 anytime during a call. This will write a special CDR indicating the call was marked by the user as a malicious one and should be traced by the service provider.